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Template Recording

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   The first tip: if something will not open, will not work, will not get downloaded or will not get reflected when template recording is in progress, try to open the same web resource and perform the same actions there in the ordinary Internet Explorer. If the same error persists then the problem is not with our product. Check your connection settings, firewalls, internet availability etc.

 

I cannot proceed to the next page after pressing any button on the web page

Symptoms:

The fact of pressing a button on a web page is recorded in the template but the actual jump to the next page does not occur.

Reasons:

You have probably never opened Internet Explorer before (this can be the case when a dedicated server is purchased).

Solution(s):

Open Internet Explorer and press the send button in any POST parameters sending form (in other words, do the same thing as you did in ProjectMaker). A window will pop up containing a warning that sending POST parameters is not safe. Tick in the 'never ask again' checkbox and confirm the dispatch.

 

I type in the URL of a web page but it will not go onto that page

Symptoms:

In the ordinary browser everything is fine, the issue is with ProjectMaker.

Reasons:

There's no internet connection.

Solution(s):

Disable your anti-virus temporarily (and a firewall, if any) and try again. If after this the program functions as needed, add the program into the trusted applications list of your anti-virus. There can be hidden anti-viruses that are supplied together with video card, network interface card and mother board drivers - look for those in the processes and installed programs.


Reasons:

The following line appears in the address bar: res://ieframe.dll/dnserror.htm or something very similar to this

Reasons:

There is no connection with dns server.

Solution(s):

If you are working through a proxy this message often occurs when you have a bad connection with it.

Or you could simply repeat the steps described above.

 

Some irrelevant actions get recorded into the template

If this occurs. Simply erase these actions when editing the template.